Contact Us

Have questions about our watches, orders, or policies? The Patcy Stitches team is here to help—reach out via the options below.

Email

Our go-to channel for detailed questions (orders, returns, product details):

[info@patcystitches.com]

We reply within 24 business hours (Monday–Friday, 9 AM–5 PM ET). Add “URGENT” to the subject line for time-sensitive inquiries (e.g., missing packages).

Website Contact Form

Submit a request directly through our site:

1. Go to https://www.patcystitches.com/contact
2. Fill in your name, email, and order number (if applicable)
3. Pick a topic (e.g., “Order Help,” “Product Question”)
4. Type your message and click “Submit”

We’ll follow up via email.

Quick FAQs

Check these first for common questions:

• Track Orders: Use your account at https://www.patcystitches.com/account
• Shipping/Returns: See our [Shipping & Delivery] or [Refund and Returns Policy] pages
• Out-of-Stock Watches: Restock dates are on product pages—email us for updates.